MEMBER’S FAQ
We are pleased to address any questions brokers may have concerning the advantages and features associated with membership, as well as any additional topics of relevance.
Becoming a member of Crypto Regulation Authority offers support when navigating market uncertainties. The organisation provides assistance during challenging times, enhancing your stability. Membership also signals your commitment to transparency, because customers will feel secure knowing that disputes can be addressed by impartial professionals.
Crypto Regulation Authority is dedicated to uniting top-tier professionals within a self-regulated Committee. This body is empowered to resolve conflicts independently and efficiently, and also much faster than traditional financial institutions, ensuring swift, expert-driven resolutions to emerging disputes.
To apply for membership, visit the official website and complete the online registration form. If you need a digital copy of your submission, you can request one by contacting info@cryptoregulationauthority.com.
Once your application is received, it will be reviewed within 21 business days. Following approval by the Board of Directors, you will receive your official certificate, a unique participant code, and a welcome pack containing all essential materials.
Every member is required to designate a Complaints Contact and implement an Internal Dispute Resolution (IDR) mechanism. Upon receiving a client complaint, the broker must:
- Confirm receipt to the client.
- Provide compensation where applicable.
- If compensation is not possible, clearly explain the denial.
Should a broker refuse to acknowledge or act on a complaint, the client retains the right to escalate the issue to Crypto Regulation Authority under its official procedures.